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Published: September 15, 2025
Updated: September 15, 2025
Trust Fintech Ltd has launched its own branded AI platform, styled SoftTrust.ai, offering AI-powered solutions tailored specifically for the banking, fintech and financial services industry (BFSI).
Key capabilities of SoftTrust.ai include: Risk and Fraud Detection: machine-learning models that flag suspicious activity in real time; Credit & Loan Automation: AI scoring engines for automating lending decisions, with emphasis on fairness, speed and compliance; AI Chatbots & Virtual Assistants: multilingual customer support tools including onboarding, FAQs, and KYC services; Robotic Process Automation (RPA): automating compliance workflows like reconciliation, KYC checking, reports.
Other additional features and attributes include: Explainability & audit readiness: models designed to be regulatory-friendly and traceable; and multiple deployment options: SaaS, on-premise, private cloud.
Trust Fintech isn’t just bolting on AI features — they integrate it across core products. Their standard BFSI offerings (TrustBankCBS, KYC/AML, Loan Origination, etc.) are being enhanced with AI/ML modules — fraud detection, credit scoring, automated customer service.
Their AI efforts seem clearly targeted at regulatory compliance, efficiency and trust — which are critical in finance. Meanwhile, Trust Fintech has also taken a significant step by acquiring an additional facility in the Mihan SEZ, Nagpur, admeasuring 8,093.71 square metres, through a long-term lease agreement executed last year. This facility, once developed, will operate as an export-oriented unit (EOU), fully dedicated to providing global core banking services and IT solutions.
The establishment of the Mihan SEZ facility will kick off from next month onwards and marks a watershed development in the history of Trust Fintech Ltd as it will serve as a foundation for future growth, enabling it to expand global delivery capabilities, enhance operational excellence, and create long-term value for stakeholders.
September 30, 2025 - Combined Issue
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