Interview     

Published: October 31, 2026
Updated: October 31, 2026

Trust Fintech

‘Ready to serve global clients’

“There are significant opportunities for financial technology companies like Trust Fintech in international expansion. Banks and financial institutions across emerging countries are increasingly looking for reliable, scalable and cost-effective technology solutions,” maintained Hemant Padmanabh Chafale, Managing Director and CEO of Trust Fintech, in an interview to Corporate India.

He added, “Our rich experience in banking software gives us a foundation to pursue such opportunities. We intend to strengthen our international presence through customer acquisition, strategic relationships and successful project execution.” Excerpts from the interview:

Corporate India: Trust Fintech operates in the competitive banking technology and fintech solutions space. What differentiates the company from larger IT service providers and global technology companies?

Hemant Padmanabh Chafale: Trust Fintech combines domain expertise in banking and financial services with specialised software development and implementation capabilities. Our focus is on understanding the operational requirements of banks and financial institutions and providing technology solutions that address their specific needs. We believe our banking domain knowledge, implementation experience, customer relationships and ability to customise solutions give us a distinctive position in the market. Our objective is to build long-term customer relationships rather than compete purely on pricing.

GROWTH DRIVERS

CI: From an investor’s perspective, what are the key growth drivers for Trust Fintech over the next three to five years?

HPC: We see opportunities in the modernisation of banking systems, digital transformation, automation and the growing need for secure and efficient financial technology infrastructure. Our growth strategy is centred on strengthening our existing product portfolio, acquiring new customers, expanding our geographical reach and increasing business from existing relationships. We also aim to capitalise on opportunities among cooperative banks, financial institutions and other BFSI customers. Our priority is to translate these opportunities into sustainable revenue growth and improved profitability.

CI: International markets can offer significant opportunities for Indian banking technology companies. How important are exports to Trust Fintech’s long-term strategy?

FOREIGN CLIENTS

HPC: International expansion is an important opportunity for Trust Fintech. Financial institutions across emerging markets are increasingly looking for reliable, scalable and cost-effective technology solutions. Our experience in banking software gives us a foundation to pursue such opportunities. We intend to strengthen our international presence through customer acquisition, strategic relationships and successful project execution. At the same time, we recognise that entering new markets requires local expertise, regulatory understanding and strong implementation capabilities. We will therefore pursue expansion with a focus on commercial viability and sustainable customer relationships.

CI: Technology companies are increasingly judged on the quality of their earnings, cash flows and revenue visibility — not just topline growth. How is Trust Fintech addressing these priorities?

HPC: We recognise that sustainable growth must be supported by healthy margins, disciplined cost management and efficient working-capital utilisation. In project-oriented technology businesses, the timing of implementation milestones and customer collections can influence reported cash flows. Our focus is on improving execution efficiency, strengthening receivables management and ensuring that growth translates into quality earnings. We also see opportunities to enhance revenue visibility through a stronger installed customer base, product upgrades, maintenance and support services, wherever commercially applicable. We believe these measures are important for building a resilient business.

EVOLVING TECH

CI: Artificial intelligence, cybersecurity and cloud-based technologies are transforming financial services. How is Trust Fintech preparing for these changes?

HPC: The banking technology landscape is evolving rapidly, and financial institutions increasingly expect solutions that are secure, scalable, interoperable and compliant with applicable regulations. We believe continuous investment in product development, technology upgrades and cybersecurity is essential to remain competitive. AI and automation also present opportunities to improve operational efficiency and customer experience. Our approach is to evaluate emerging technologies based on their practical business value, reliability and suitability for financial institutions. Ultimately, technology adoption must strengthen customer trust while delivering measurable operational benefits.

CI: Investors increasingly look for measurable growth, strong order-book visibility and healthy cash flows. What were Trust Fintech’s FY2025-26 financial performance, order book position and recurring revenue contribution, and what are the company’s medium-term growth targets and key priorities for improving earnings quality?

REVENUE STATS

HPC: In FY2025-26, Trust Fintech reported revenue of Rs 46.49 crore, EBITDA of Rs 14.63 crore and an EBITDA margin of 31.47%. Operating cash flow stood at Rs 27.43 crore, while the closing order book was Rs 51 crore. Recurring revenue contributed 48% of total revenue. These figures provide a baseline for assessing our medium-term execution and progress.

Our medium-term targets are to deliver annual revenue growth of 25%-30% through FY2027-28 and achieve an EBITDA margin of 22%-25%. We also aim to increase recurring revenue to at least 60% of total revenue and convert at least 80% of the order book into revenue within 12-18 months of booking. In addition, we intend to generate positive operating cash flow each year and achieve cumulative operating cash flow of at least 75% of reported EBITDA over FY2026-27 and FY2027-28.

We will pursue these targets through disciplined working-capital management, closer monitoring of receivables, faster customer collections, a greater contribution from recurring revenue and timely execution of the order book. Investors should track revenue growth, EBITDA margins, recurring revenue, order book conversion, receivable days and operating cash flow against these milestones to assess execution quality and long-term value creation.